Meet The Team
Swan Hill staff are marked by their positive team spirit, determined to make life easier for you. Led by Mark Brassey and his three sons, Tristan, Carl and Nathan, the team at Berwick regard it an honour to be associated with one of the most valuable yet undervalued sectors of society, the social care sector. With a mix of youthful energy and sage experience, the team at Berwick are dedicated to your success, many of them having joined the company at the completion of their education and remain at Berwick to this day.
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Carl
Managing Director
Our Managing Director, Carl, splits his time between customers and staff. He oversees strategy and key decision-making to ensure Berwick Care will continue to improve and develop in line with the company vision. Carl's interests include American V8 engines and, of course, food. Who can blame him?
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Colin
Warehouse Manager
The ultimate dog lover. Colin has two poochies, a Bernese Border Collie Cross and the other one is well lets say Heinz 57, a little bit of everything. When he isn't looking after his dogs, scale modelling or taking photographs you'll find him in the warehouse packing your orders onto our vans before he hopping into the driver's seat and tooting goodbye to the office.
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Donna
Credit Control
Donna is our Credit Control extraordinaire. She collects customer payments in a timely, effective manner, and maintains communications with our clients to ensure all accounts are clear for the dispatch of orders and invoicing. This world traveller also happens to be a gold star baker, much to the delight of all members of the Berwick team!
Hannah
Marketing Assistant
Did you know Romans used to love garlic mayo just as much as Hannah? Completely true fact. Our tech savvy, pioneering, ingenious marketing assistant is bubbling over with enthusiasm and creative ideas of how to help us to help our clients even more. Hannah believes that everything happens for a reason, we have to agree.
Imran
Warehouse Operative and Delivery Driver
If you ever see somebody from Berwick who has a constant cheery grin it's most probably Imran. Not a day goes by without a joke from Imran, a gregarious kind of fella. He spends his days loading vans, delivering goods, cracking out installs and generally making sure our clients are happy. Favourite downtime activity: eating a large traditional Pakistani chicken bayani and making calls to his family.
James
Accounts
Bookkeeper, number cruncher, bean counter - whatever you name it, James is the man looking after Berwick Care's accounts! From preparing accounts and tax returns, monitoring spending and budgets, to auditing and analyzing financial performance, he ensures our books are kept in exemplary order. James is a family man, and places utmost priority on right moral values.
Lisa
Sales Representative & Interior Specialist
Flamboyant: (of a person or their behaviour) tending to attract attention because of their exuberance, confidence, and stylishness. This is Lisa! Her large personality suits her interior design role perfectly giving her the capability to adapt to suit every type of client and their needs. When Lisa isn't creating mood boards or selecting fabrics she's at home, relaxing with her son Harrison.
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Luke M
Delivery Driver
A dog might be a man's best friend but the history of mankind is on the back of a horse. Meet Luke, a dog lover and a horse rider. An exuberant fella who cannot resist a cuppa tea. His favourite thing about the job he does? Being out on the road meeting new faces. Convivial.
Mark
Product Specialist Director
As one of Berwick's founders, Mark combines his creativity with his knowledge of the healthcare industry to ensure all our products are of utmost quality and competitively priced. He often conducts equipment repairs for care homes leaving it no surprise that he's a former construction worker- our in-house Bob the Builder!
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Nathan
Sales & Marketing Director
There's only one thing our Sales Manager loves more than selling our great products, and that's being presented with a challenge by a customer and being able to find a solution! An interesting fact about Nathan is that he was part of the team that achieved the highest blob launch at Surf Snowdonia’s ‘Crash & Splash’ course. We're very proud.
Phil
Warehouse Operative and Delivery Driver
Meet Phil, our dedicated furniture delivery driver and installer! With a keen eye for detail and a commitment to top-notch service, Phil ensures that every piece of furniture is delivered and set up with care. A big fan of Sunday lunches, Phil could eat this hearty meal with all the trimmings every day of the week (just make sure you hold the peas!).
Tanguy
Furniture Procurement Manager
Tanguy's role in procurement consists of anything that pertains to obtaining the best quality furniture products for you! In reality, this often equates to streamlining our processes, negotiating costs, and updating our systems. Tanguy is often asked about his name, which is French, and translates to Warrior of Fire!
Tom
Internal Account Manager
A furniture whizz. Tom spends his days answering phones, processing orders and helping out with many furniture related happenings. We like having Tom on our team, he's hilarious. (Cue; start fiery breath) He's even once upon a time pitched a business idea to a Dragon. How cool is that!
Tristan
Commercial & Brand Director
Tristan spends his time understanding the requirements of our customers and looking for ways to improve and implement change within Berwick to better serve their furniture needs. The ideas he brings to the board ensure that Berwick not only meet your expectations, but exceed them too! Being one of the company founders, he's always exploring different ways to take care to the next level. At weekends? Still exploring, but this time it’s the great outdoors.
